Help Desk

Rikip$ Help Center

Rikip$ Help Center

• Rikip$ Help Center

FAQ Spain

Park and Unpark

• Can I start/end a parking from a different location?
• Can I park several vehicles at the same time?
• I want to extend my parking time and the app does not allow it
• Why can't I select the parking time in Barcelona?
• How do I receive the notifications?
• How to add a new license plate?

See all 7 articles

Payments

• How do verifiers know I paid for the parking meter with Blinkay?
• I have used the Finish option but I still don't see the money back in my account
• Is there a minimum time for the return of my money for the time not consumed?
• How do I modify my payment method?

Special rates (environmental labels, ECO cars, residents, etc.)

• How do I get the discount at Blinkay if my car has an environmental label?
• My car is registered in the DGT system and even so I don't see the discount in the app.
• I am a resident of my city and even so I cannot access the special rate.
• How can I get the special parking fee if my car has an environmental badge?

AutoPay

• What is AutoPay?
• How do I enable AutoPay?
• Where can I use AutoPay?

Complaints

• What to do if the complaint you receive is incorrect?
• How can I cancel the complaint through the app?
• I can't find the "cancel complaint" section in the side menu
• Why can't I cancel the complaint through the app?
• I can not write the letters to cancel the complaint

Billing

• Where can I download the PDF of the receipts of my operations with Blinkay?
• How do I bill my car parks?

Error

• I have paid with an incorrect license plate
• Take a screenshot of the error
• What happens if I have an issue with the Blinkay app?