Support EU
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Activity overview
Latest activity by Support EU-
Support EU created an article,
I have paid with an incorrect license plate
Don't worry, the important thing is that you realize it instantly and above all DO NOT DISPARK. Pay again with the correct information, after this, write to us through "support" explaining what hap...
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Support EU created an article,
How do I enable AutoPay?
When you add a new license plate, you will be given the option to enable AutoPay in the final step of the process. Once you have added the license plate, press the edit button. Within the edit yo...
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Support EU created an article,
Where can I use AutoPay?
At the moment it is only available in Mataró parkings.
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Support EU created an article,
What is AutoPay?
The AutoPay system recognises when a vehicle enters and exits an indoor parking, and if the license plate belongs to a Blinkay user, the system is able to associate it with the same payment method ...
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Support EU created an article,
How do I edit an existing license plate?
Slide the module to the right (IOS) or left (Android). The icons corresponding to: "edit" "delete"
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Support EU created an article,
Where can I download the PDF of the receipts of my operations with Blinkay?
At the end of the month, you will find a summary of all your transactions in the "Billing" section. This file is the one you need to submit to the city council for invoicing. User website: https:...
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Support EU created an article,
Take a screenshot of the error
If you could not complete the process you were doing; whether it is an unparking, add card, confirm location, etc... Take a screenshot and send it, the more information you give us about the proble...
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Support EU created an article,
Can I start/end a parking from a different location?
Yes, you can, but you will need to manually select the city where you want to park on the map screen.
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Support EU created an article,
How to add a new license plate?
You must go to “My account” There you will see the "my vehicles" section where you can add the license plates you want.
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Support EU created an article,
I can not write the letters to cancel the complaint
It is not necessary to write the letters or special characters of the file number. Just writing the numbers is enough.